Municipal / LocalRent supplement LondonVerified June 2026

Housing Access Centre - Rent-Geared-to-Income / Community Housing (London & Middlesex)

The Housing Access Centre is the City of London's one place to apply for subsidized rent-geared-to-income (RGI) and community housing in both London and Middlesex County. A staff member reviews your application, explains your options, and puts your name on the waiting lists of the housing providers you pick (public, non-profit, and co-op housing).

What you get

Monthly money toward your rent

Who it's for

Households with low to moderate income.

Call 519-661-4663

Start your application

This takes you to the official website

What to have ready

Documents they may ask for

Government ID for everyone in your household, if available
A copy of your lease or rent agreement
Recent rent receipt, ledger, or proof of what you owe
Recent pay stubs, benefit statement, or income proof
ODSP, Ontario Works, CPP, OAS, or other benefit statement if you have one
Recent bank statement, if the program asks for it

What to say when you call

“Hi, I found your housing support program and I want to check if I can apply. Can you tell me the current rules, documents needed, and the next step?”

If no one answers, leave your name and number slowly, then try 211 while you wait.

Can I get this?

You have a good chance if this sounds like you:

Households with low to moderate income

What to do next

Check off each step as you go — we'll remember where you are.

Read the eligibility information on the City of London Community Housing web page before you apply.
Apply online through socialhousingapplication.com; paper applications are available if you ask.
Send in a complete application with all required documents (birth certificate, citizenship / immigration / refugee documents).
London applicants: call 519-661-4663 or email hac@london.ca. Middlesex County applicants can also call Social Services at 519-245-8237 ext. 4030.
The Housing Access Centre adds your name to the waiting lists of the housing providers you chose.

Checkmarks are saved only on this device. We collect nothing.

The fine print

More details about the money

With RGI, you generally pay rent based on about 30% of your household's gross monthly income, and the subsidy covers the rest. Wait times are long (often several years).

Amounts and eligibility change. Confirm the current figure with the program administrator through the official link before you rely on it.

The full eligibility rules

Households with low to moderate income. You must be 16 or older and able to live on your own; everyone in the household must be a Canadian citizen, landed immigrant, or refugee claimant; no one may owe money for rent or damage to any Ontario community housing unit; and your household income must be below the limit for the community.

Good to know

City of London is the Service Manager for both London and Middlesex. Confirmed via WebFetch on 2026-06-13: phone 519-661-4663, email hac@london.ca, apply online at socialhousingapplication.com, Citi Plaza, 355 Wellington Street, Suite 248, 2nd Floor. Middlesex County page confirms Community Navigator line 519-245-8237 ext. 4030 (County offices 399 Ridout Street North, London). IMPORTANT: the City page states that, as of September 25, 2024, Urgent Status applications are no longer accepted - so do not promise priority/urgent placement.

Official sources we checked

Official program page

This is a summary to get you started — the official page always has the final say. Spot something wrong? Tell us.

This guide is published by Mithulan Perinpanayagam, CPA, CA, who also co-founds Foundation Capital, a private real-estate firm that operates rental housing. Foundation Capital does not set its rents based on anything on this site. This guide is information only — not financial, legal, tax, or benefits advice, and using it does not create a professional relationship. Always confirm current details with the program administrator through the official link before you rely on them.