St. Thomas-Elgin Ontario Works
Ontario Works is the local social assistance program run by St. Thomas-Elgin Social Services. It gives you monthly money for basic needs (food, clothing) and shelter (rent), plus help finding work, if you are short on money. This is the local office you actually call to apply, not the general provincial website.
What you get
Monthly money for rent and basics
Who it's for
People living in St.
This takes you to the official website
What to have ready
Documents they may ask for
- Government ID for everyone in your household, if available
- A copy of your lease or rent agreement
- Recent rent receipt, ledger, or proof of what you owe
- Recent pay stubs, benefit statement, or income proof
- ODSP, Ontario Works, CPP, OAS, or other benefit statement if you have one
- Recent bank statement, if the program asks for it
What to say when you call
“Hi, I found your housing support program and I want to check if I can apply. Can you tell me the current rules, documents needed, and the next step?”
If no one answers, leave your name and number slowly, then try 211 while you wait.
Can I get this?
You have a good chance if this sounds like you:
- People living in St
- Your income and assets are checked
What to do next
Check off each step as you go — we'll remember where you are.
Checkmarks are saved only on this device. We collect nothing.
The fine print
More details about the money
The monthly amount depends on your household size and situation (money for basic needs plus a shelter allowance). Rates are set by the province.
Amounts and eligibility change. Confirm the current figure with the program administrator through the official link before you rely on it.
The full eligibility rules
People living in St. Thomas or Elgin County who are short on money, with savings and income below the program limits, and who are willing to take part in work-related activities. Your income and assets are checked.
Good to know
Phone 519-631-9350, toll-free 1-800-265-4362, TTY 519-631-3836, and address 230 Talbot St., St. Thomas N5P 1B2 confirmed via the Southwest Healthline service listing; office is wheelchair accessible, Mon-Fri 8:30am-4:30pm. St. Thomas is the Consolidated Municipal Service Manager for the city and Elgin County. Removed an earlier 'select Option 3' phone-menu instruction and named Aylmer/West Lorne satellite addresses that could not be confirmed on an official source.
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