Entegrus / OESP - Ontario Electricity Support Program
The Ontario Electricity Support Program (OESP) is an Ontario Energy Board program that puts an ongoing monthly credit on the electricity bills of lower-income households, including Chatham-Kent Entegrus customers. Entegrus also offers an Arrears Payment Agreement to spread an overdue balance over several months.
What you get
Money off your energy bill
Who it's for
Lower-income households that hold the electricity account and live at the service address.
This takes you to the official website
What to have ready
Documents they may ask for
- Government ID for everyone in your household, if available
- A copy of your lease or rent agreement
- Recent rent receipt, ledger, or proof of what you owe
- Recent pay stubs, benefit statement, or income proof
- ODSP, Ontario Works, CPP, OAS, or other benefit statement if you have one
- Recent bank statement, if the program asks for it
What to say when you call
“Hi, I found your housing support program and I want to check if I can apply. Can you tell me the current rules, documents needed, and the next step?”
If no one answers, leave your name and number slowly, then try 211 while you wait.
Can I get this?
You have a good chance if this sounds like you:
- Lower-income households that hold the electricity account and live at the service address
- How much credit you get depends on your household income and size (OEB income rules)
- Homes with electric heat or electricity-powered medical devices get a higher credit
What to do next
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The fine print
More details about the money
An ongoing monthly credit on your electricity bill, based on your household income and size (higher tiers for electric heat or medical-device use). This is separate from LEAP emergency credits.
Amounts and eligibility change. Confirm the current figure with the program administrator through the official link before you rely on it.
The full eligibility rules
Lower-income households that hold the electricity account and live at the service address. How much credit you get depends on your household income and size (OEB income rules). Homes with electric heat or electricity-powered medical devices get a higher credit.
Good to know
OESP, the Arrears Payment Agreement, and the Entegrus arrears line (1-866-804-7325 option 2 / customerservice@entegrus.com) all confirmed on the Entegrus low-income page. OESP is a provincial OEB program but is the locally relevant electricity-bill help (Entegrus is the local distributor), so level = provincial. Entegrus page lists OESP monthly credits roughly $20-$65 standard / up to ~$97 for energy-intensive homes (effective Mar 1 2024), but since these are income/size-dependent and shift, benefit_amount is left as 'varies'. Confidence raised to high (was medium) - both source pages confirmed. The ontarioelectricitysupport.ca page is JS-rendered so body text could not be machine-read, but OESP-as-OEB-program is confirmed via the Entegrus page.
Official sources we checked
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